Reference

How We Handle Your Account Information

We collect what we need to run your account — login details, bKash or Nagad wallet numbers for deposits, and withdrawal verification steps. Everything sits behind encryption, and we never share your payment details with anyone outside the payment flow.

Account data encryptedWallet details protectedNo third-party sharingClear retention rulesContact us anytime

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POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, update your details, or close your account, our support team handles every request directly. Live chat is the fastest path for urgent questions, and email works when you need to attach documents or send a formal request.

Live Chat Open the chat bubble in the bottom corner of any page — our team responds within minutes and can pull up your account details, confirm what data we have, and start deletion or update requests on the spot.

Email Support Send your request to our support email with your registered mobile number and account username. We reply within a few hours and handle data access, correction, or deletion requests through this channel for audit trails.

Account Settings Log in and head to your profile page to update your email, change your mobile number, or adjust cookie preferences. You can toggle marketing notifications on or off without affecting transaction alerts or security updates.

What This Policy Covers

bajihouse Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy explains how bajihouse collects, stores, and uses the information you provide when you open an account, make deposits through bKash, Nagad, or Rocket, and request withdrawals. We collect your mobile number, email, wallet account details, and transaction history to process payments and verify

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your identity during withdrawal requests. Your login credentials are hashed, and wallet numbers are stored in encrypted form. We keep your data for as long as your account remains active, plus the minimum retention period required by payment processors and regional regulations. We do not sell
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or share your personal information with advertisers or third parties outside the payment and platform operation chain. Access to our platform depends on your local law and eligible regions — we restrict registration from jurisdictions where online gaming is prohibited. You can request a copy of
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your data, ask us to delete your account, or update your contact details by reaching our support team through live chat or email. Cookies are used to keep you logged in and to remember your language and wallet preferences; you can disable non-essential cookies in your
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browser settings without affecting core account functions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect Your Information

We encrypt every piece of account data from the moment you register. Your bKash or Nagad wallet number is tokenized during deposit entry, and withdrawal requests are verified through your registered mobile before processing. We log support conversations and transaction history for dispute resolution, and we delete inactive accounts after the required retention period ends.

Encryption Standard

Login credentials are hashed with industry-standard algorithms, and wallet details are stored in encrypted form. Your password never appears in plain text, and our database is segmented so payment data stays separate from general account logs.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and last-used wallet. Analytics cookies track page visits but not personal identity — you can disable them in browser settings without losing account access.

Retention Rules

Active accounts keep data indefinitely; closed accounts are deleted after the minimum period payment processors require for dispute and fraud checks. Transaction records are anonymized after that window, so aggregate reporting continues without personal identifiers.

Your Rights

You can request a full copy of your data, ask us to correct mistakes, or delete your account entirely. Reach our support team through live chat or email — we process data requests within a few business days and confirm completion by message.

Privacy Policy Questions

We collect your mobile number, email address, and the wallet account you use for deposits — bKash, Nagad, or Rocket. During withdrawal requests we verify your identity with the mobile number you registered, and we log transaction history for dispute resolution and fraud checks.

We share your wallet number only with the payment gateway that processes your deposit or withdrawal. We never pass your details to advertisers, marketing platforms, or unrelated third parties — your bKash or Nagad account stays between you, us, and the payment processor.

Contact our support team through live chat or email with your registered mobile number and username. We send you a full copy of your account data, transaction logs, and any support conversation history within a few business days, usually faster.

Yes — reach our support team and request account closure. We delete your login credentials, wallet details, and personal information after the minimum retention period payment processors require for fraud and dispute checks. Transaction records are anonymized after that window so aggregate reporting continues without identifying you.

We use session cookies to keep you logged in, preference cookies to remember your language and wallet choice, and analytics cookies to track page visits. You can disable analytics cookies in your browser settings without losing account access — session and preference cookies are needed for the platform to work.

Yes. Your wallet number is tokenized during deposit entry and stored in encrypted form. We hash your password so it never appears in plain text, and we segment our database so payment data stays separate from general account logs and support conversations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBajihouse Banking InfoTerms & Conditions

How We Handle Your Account Information

How to Reach Us About Privacy

How We Protect Your Information

Encryption Standard

Cookie Usage

Retention Rules

Your Rights

Privacy Policy Questions

01 What personal information does bajihouse collect when I register?

02 Does bajihouse share my wallet details with third parties?

03 How can I see what data bajihouse holds about me?

04 Can I delete my bajihouse account and all my data?

05 What cookies does bajihouse use and can I turn them off?

06 Is my bKash or Nagad wallet number encrypted on bajihouse?

Privacy Policy

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