Reference

Legal Framework and Regional Availability

We operate bajihouse as a mobile-first platform for eligible Bangladesh regions where local law permits online gaming. Your access depends on your jurisdiction, and we ask every account holder to confirm they meet the age and residency requirements before depositing via bKash, Nagad or…

Age verification requiredRegional access variesMobile wallet depositsAccount holder responsibilityPolicy updates notified
bajihouse Legal Framework and Regional Availability
POLICY CONTACT

How to Reach Us About Legal Matters

If you have questions about these legal terms, regional access, account verification or data handling, our support team is available to help. Reach us through live chat for immediate assistance, email for detailed policy queries, or check the help centre for common legal and account questions.

Live Chat Open the chat panel from any logged-in page to speak with a support agent about account terms, verification requests or policy clarifications. We respond in minutes during active hours.
Email Support Send policy or legal questions to our support email. Include your account username and a clear subject line so we can route your query to the right team and reply with the detail you need.
Help Centre Browse our help articles for answers on regional access, age verification, wallet deposits via bKash, Nagad, Rocket, withdrawal processing and how we handle account data under our privacy policy.
DATA AND SECURITY

How We Handle Your Account Information

We collect account details, payment records and device information to operate your bajihouse profile, process deposits and withdrawals, and meet our verification obligations. Your data is stored securely and used only for platform operations, never sold to third parties. You can request access to your data, ask for corrections or close your account at any time through support.

Account Data Collection

We record your username, contact details, mobile wallet information for bKash, Nagad or Rocket deposits, and transaction history. Device and session data help us secure your account and detect unusual activity.

Cookie and Session Tracking

We use cookies to keep you logged in, remember language preferences and measure site performance. You can manage cookie settings in your browser, though disabling some may affect account features.

Data Retention Policy

We keep account records for the duration of your active membership and for a compliance period after closure. Transaction logs and verification documents are retained as required by payment processors and regulatory practice.

Your Data Rights

You can request a copy of your account data, ask us to correct inaccurate details, or request account deletion by contacting support. We respond to data requests within a reasonable timeframe.

Legal and Access Questions

Access depends on your local jurisdiction. We serve eligible Bangladesh regions where online gaming is permitted by local law. When you register, you confirm you meet age and residency requirements for your area.

We monitor regulatory developments and may restrict access or close accounts in regions where law changes. If this affects you, we will notify you and process any outstanding withdrawal before restricting your account.

We check the details you provide at registration and may request additional documents if wallet ownership or age cannot be confirmed. Deposits via bKash, Nagad or Rocket require verification before large withdrawals are approved.

Yes. Contact support and request a copy of your account data. We will send you a summary of your profile details, transaction history and any documents we hold within a reasonable timeframe.

Go to your profile settings and select the account closure option, or contact support and request closure. We will process any pending withdrawal, then disable login access and archive your data per our retention policy.

We share transaction details with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. We do not sell your data to advertisers or unrelated third parties. Game providers receive anonymous session data only.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.